Frequently Asked Questions

🌿 Delivery & Orders

When do you deliver?

Our next delivery date is stated on the checkout page. Please choose accordingly. We deliver based on the our weekly delivery schedule (Every Saturday, between 10am – 6pm).

Please note that during sales and peak period or rainy season, delivery might be delayed up to 2 hours. We seek your understanding in this.

What are the shipping/delivery charges?

We offer flat-rate local delivery for $10. Orders over $70 get 100% free delivery!

I wont be home on the day of delivery,how?

It will be left outside your door (or as instructed) and we will WhatsApp you with a picture of your order. The delivery will be considered complete. Do note that we are not liable for any lost or damaged items once delivery is considered complete.

Do you accept custom fruit box/basket orders?

Yes! We love creating bespoke arrangements for corporate events, gifts, or special occasions. To customize your order, kindly contact us via WhatsApp at 86266313 before placing your order here.

🍓 Freshness & Quality Guarantee

What happens if my fruits arrive damaged or spoiled?

Your satisfaction is our top priority! Because fruits are highly perishable, please inspect your delivery immediately. If anything isn't up to "Super" standards, snap a quick photo and whatsapp to us at +65 8626 6313 (or WhatsApp us) within 24 hours of delivery. We offer credits for any fruits that don't meet our quality standards.

How should I store my superfruits?

To maximize shelf life, we recommend transferring berries and delicate fruits to the refrigerator immediately. Items like oranges, apples, and uncut melons can be stored at room temperature away from direct sunlight.

💳 Payments & Security

What payment methods do you accept?

Through our secure HitPay gateway, we accept PayNow. Your transactions are fully encrypted and 100% secure.